Shipping/Return Policy
Shipping and Handling
Orders are processed within 2-3 business days after your order is received. All orders are shipped via U.S. Postal service and takes approximately 3-5 business days for delivery after processing is complete. Shipping may vary around the holiday time.
*Pre-ordered and international orders may require additional processing time.*
Local Pick-up
Orders are processed within 2-3 business days after your order is received. If for any reason you are unable to wait the normal processing time and would like your order sooner please email itsastatement@gmail.com to check pick up availability. You will receive an email once processing is complete with a pick up time and location. Local pick-up is only available to customers located in St. Louis, MO.
Returns and Exchanges
NO refunds. ALL sales are FINAL! All product is carefully checked for any and all damage before being sent out and/or picked up locally.
*This includes all jewelry and accessories!*
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your package has been confirmed as delivered per USPS but you did not receive your package you must file a claim with USPS.